NFRN West Midlands Wholesaler Issue Log
Welcome to the the NFRN West Midlands Wholesaler Issue Log. Please complete the form below to log your issue.

Issues will be collated on a monthly basis and used by the district management team, with a view to improving standards of wholesaler service. It is important to stress that this service is a reporting tool, rather than a problem resolution service, so you should also continue to follow current procedures to report the problem to NFRN Connect.

This web page is provided solely for use by authorised members of the NFRN West Midlands organisation; any unauthorised use is strictly prohibited.

Please ensure all fields marked * are completed.

Your Details
Name:*
Telephone Number:*
Email Address:*
NFRN Number:*
Postcode:*

Issue Details
Problem Date:*
House:*
Specify Other House:
Customer/Box Number:*
Product Type:*
Issue Type:*

Customer Service Details
During attempts to resolve this issue:
How many calls did you make to the wholesaler before you got through?
1-2    3-4    5-6    Did not get through   
Comments:
If requested, have you been given access to wholesaler senior management?
Yes    No   
Comments: